Frequently Asked Questions

We are the cleaner choice. What we use to clean our space makes it into our bodies. We only use products with certified organic ingredients, which reduces chemicals on surfaces and in your air, keeping your family safe and healthy.  

We are a fully bonded cleaning service. We carry insurance for our employees and for the work that we do in your home. We also guarantee customer satisfaction. Was something not cleaned the way that you expected? Let us know, and we will do our best to put things right.  

Pets are a part of the family, and so we clean up after them as well! During service we recommend that you do keep your pet somewhere they will be comfortable — not all of our furry friends like the sound of vacuums or unfamiliar people in their space. Let us know how you'd like to handle your pet ahead of time to keep them safe and happy.

We are honored to be recognized by the Green Business Bureau with Platinum status! By issuing this seal, the Green Business Bureau has determined that our company meets all standards of Green Clean within our offices, staff, vehicles, supplies we use and even our homes.  
Our teams work hard to reduce waste in and outside of your home.  We are committed to our environment and making sure that we do our part to keep it clean and green.  

Brands like Young Living Thieves and doTera On Guard are amazing products to clean with.  They make great all purpose cleaners, add a little dish soap (we use seventh generation!) and you have an amazing degreaser that is safe and non-toxic.  Bonus: they make your home smell like fall all year long! We use the essential oil cleaners on floors, which is safer for you, your babies and pets to walk and crawl on.

Our cleaners absolutely love cleaning with Honest Brand, Seventh Generation, Simple Green and Method Brand non-toxic all purpose cleaners.  We mostly use these products in bathrooms where a little more product might need to be used. 

All of our cleaning cloths are cleaned daily using the amazing super powder from Clean Mama which removes dirt, grime and odors. This laundry powder is made from all natural products, making laundry day a little more enjoyable!

We do not climb higher than a 3-step ladder. Higher items will only be dusted w/ an extension duster. We cannot move furniture, but we will try to reach visible places either by hand or with an extension duster. Most homes have at least one chandelier or a vaulted ceiling fan that we cannot reach by hand.

In order to provide the highest quality cleaning, we ask that you provide a reasonably clutter-free home by picking up clothes, toys, etc.  If excess clutter is present, we do our best to clean around these areas. We do not clean the following: display areas (such as Lego’s), electronics, diaper genies, pet waste or dishes.